Eternal Engravingz                                       Privacy Policy

http://eternalengravingz.com.

This Privacy Policy explains how Eternal Engravingz (“Eternal Engravingz,” “we,” “us,” or “our”) collects, processes, and protects your personal information when you use our website and related services (“Services”). By accessing or using our Services, you agree to the terms outlined in this policy.

Collection and Processing of Information

Eternal Engravingz may collect and store personal and identifiable information when you use our Services. This information may be processed on servers located outside your current jurisdiction, including in the United States. By using the Services, you consent to the collection and processing of your data in a location different from your current residence.

User Agreement

Before using our Services or providing any personal information, please review this policy carefully. By continuing to use our Services, you consent to the collection and use of your data as described in this policy. If you need to update or correct your information or have any questions, you can contact us at:

Eternal Engravingz

Email: privacy@eternalengravingz.com.

Age Requirement

By using our Services and providing personal information, you confirm that you are at least eighteen (18) years old or have reached the age of majority in your jurisdiction. If you are under this age, please do not use the Services or submit any personal information.

This policy may be updated periodically, and continued use of the Services signifies acceptance of any changes.

Personal Information Collected

When you use our services, Eternal Engravingz may collect personal or identifiable information (“PII”) that can be used to identify you. However, this does not include anonymized data. Below are the categories of PII that may be collected and processed:

  • Communication Data – Includes messages sent through our website, email, phone, social media, or live chat. This data is used to communicate with you, maintain records, and respond to legal requests or claims. We process this data based on our legitimate interest in managing communications and complying with legal obligations.
  • User Data – Covers information on how you interact with our services, including any content you submit or authorize. This data helps us operate and secure our services, ensure relevant content, and maintain backups. The processing of this data is based on our legitimate interest in managing and improving our services.
  • Technical Data – Includes your IP address, login details, phone number, operating system, geolocation, and time zone. We may collect this information through your use of our services and advertising IDs. This data is used to analyze service usage, improve security, provide location-based content, and enhance marketing efforts. The processing of this data is based on our legitimate business interests.
  • Marketing Data – Includes preferences related to receiving updates and interacting with our services, such as email newsletter subscriptions. This data is collected to tailor marketing efforts and grow our business. The processing of this data is based on our legitimate interest in marketing and service improvement.
  • Sensitive Data – Eternal Engravingz does not collect sensitive information related to race, ethnicity, religious beliefs, sexual orientation, political opinions, union membership, or health status.

We may ask for your consent when collecting or processing certain data. You can revoke your consent at any time by adjusting your account settings or emailing us at privacy@eternalengravingz.com.

Eternal Engravingz will only use your PII for the purpose it was collected. If we need to use your information for a new purpose, we will notify you and, if necessary, request your consent. In cases where legal requirements apply, we may process your data without prior consent .We do not use your PII for automated decision-making regarding creditworthiness.

We do not use your PII for automated decision-making regarding creditworthiness.

Collection of Personal Information from Third Parties

We may collect data about you through cookies and similar tracking technologies. This helps us understand how you interact with our services and identify patterns that can improve user experience. By analyzing this data, we can enhance and tailor our services to better meet your needs.

Our website may use session and persistent cookies. Session cookies are temporary and are removed once you close your browser. Persistent cookies remain stored on your device and can be accessed when you revisit our website. These cookies may be used for analytics purposes, such as tracking website traffic and user behavior through services like Google Analytics or other third-party analytics providers.

Additionally, we may receive data from external sources, including analytics providers or advertising networks, such as those operated by Google, Facebook, Microsoft, Pinterest, or Apple.

Marketing Communications

We may send you marketing communications based on your consent or our legitimate business interests, such as promoting our services. If you have requested information about our services or have agreed to receive marketing messages, we may contact you unless you choose to opt out.

You can stop receiving marketing communications at any time by clicking the opt-out link provided in any marketing message. However, opting out of marketing communications does not affect the collection of personal data that we process for other legal purposes.

Disclosure of Personal Information

We may share your personal information with the following parties when required by law or necessary to provide our services:

  • Third-party service providers that assist with technology, order fulfillment, drop shipping, and other administrative services.
  • Professional advisors such as accountants, auditors, insurers, or legal representatives.
  • Law enforcement agencies or courts when required by a subpoena or court order.
  • When necessary to protect the safety of our personnel or property.
  • Government authorities that require reporting on data processing activities.

Additionally, if our business undergoes a sale, transfer, or merger, we may transfer personal information to the relevant third parties involved.

We require all third parties who receive personal information from us to uphold the same level of data protection and only process information for the purposes outlined in this policy.

Data Security

We have implemented security measures to protect your personal information from unauthorized access, loss, or misuse. Access to your data is limited to employees and service providers who need it to perform their duties. If a data breach occurs, we will notify you and any relevant authorities as required by law.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory obligations. This includes responding to lawful requests from public authorities, such as those related to national security or law enforcement.

Right of Access

You may have the right to request access to your personal information, including the ability to correct, transfer, delete, or restrict its processing. You may also object to how your data is used or withdraw your consent. To exercise any of these rights, please contact us using the information provided in this policy.

There is no fee to access your personal information or exercise your rights. However, we may charge a reasonable fee if a request is excessive or unfounded. To ensure security, we may request additional information to verify your identity before processing your request. We aim to respond to all valid requests within 30 days.

Third-Party Links

Our services may include links to third-party websites or applications. Clicking on these links may allow third parties to collect or share data about you. We do not control these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

Responding to Do Not Track Signals

You may opt out of personalized advertising from third-party advertisers and ad networks that participate in the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) by visiting their respective opt-out pages.

Our website does not currently respond to browser do-not-track signals. However, you can adjust your browser settings to block or notify you about cookies before they are stored on your device.

California Consumer Privacy Act (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to request, up to twice per year and at no cost, access to the categories and specific pieces of personal information collected about them. To make such a request, individuals must submit a verifiable consumer request, meaning a request that we can reasonably authenticate. Once verified, we may provide the requested information either by mail or electronically.

California residents may request details regarding:

  • The categories of personal information collected
  • The sources from which the personal information was obtained
  • The business or commercial purpose for collecting or sharing the data
  • The categories of third parties with whom personal information is shared
  • The specific personal information collected

Additionally, California residents may request the deletion of their personal information. However, we are not required to delete data that is necessary to:

  • Complete a transaction or provide a requested service
  • Detect, prevent, or prosecute security incidents
  • Identify and repair system errors
  • Exercise free speech or protect others’ rights to free speech
  • Comply with the California Electronic Communications Privacy Act
  • Conduct research in the public interest
  • Facilitate certain internal operations
  • Meet legal obligations
  • Use the data in a manner consistent with the context in which it was provided
  • We do not sell personal information. However, California residents have the right to opt out of the sale of their personal data at any time.

How to Submit a Request

California residents may request their personal information by:

Emailing privacy@eternalengravingz.com.

Categories of Personal Information Collected in the Last 12 MonthsCategory Examples of Information Collected:

  1. Identifiers Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name
  2. Civil Code 1798.80 Information Name, address, telephone number
  3. Characteristics Sex, age (as protected under California or federal law)
  4. Commercial Information Records of personal property, products, or services purchased, obtained, or considered
  5. Biometric Information None
  6. Internet Activity Browsing history, search history, and interactions with websites, applications, or advertisements
  7. Geolocation Data Device location, such as GPS coordinates
  8. Sensory Data None
  9. Employment Information None
  10. Education Information None
  11. Inferences None

None of these categories of personal information have been sold to third parties in the past 12 months.

Notification of Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page and other locations we find appropriate. Your continued use of our services after changes are made indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we collect and use your personal information, please contact us at: privacy@eternalengravingz.com.

 

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